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Shipping Policy

A legal disclaimer

The information on this website, including our policies and services, is provided for general purposes only. Pravartha Production Private Limited makes no warranties about the accuracy or completeness of information regarding shipping or delivery timelines. While we take reasonable care to fulfill orders promptly, unforeseen delays due to courier partners, third parties, or events beyond our control may occur. By using our site or services, you agree that Pravartha Production Private Limited shall not be held liable for such delays or incidental losses.

Privacy Policy - the basics

At Pravartha Production Private Limited, most of our services (like OTT subscriptions, contests, and auditions) are delivered digitally and do not involve physical shipping. However, for physical items such as event passes or merchandise, orders are dispatched within 3–5 business days and delivered within 5–10 business days across India. Customers will be notified with tracking details once their order is shipped.

What to include in the Privacy Policy

At Pravartha Production Private Limited, we primarily deal in digital services, event registrations, OTT subscriptions, and film-related contests, which are delivered online. However, from time to time, we may offer physical merchandise, event passes, or promotional kits. This Shipping Policy outlines how such items will be delivered.

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1. Shipping Coverage

  • Orders are shipped across India. International shipping may be considered on a case-by-case basis.

 

2. Processing & Dispatch Time

  • Orders are typically processed within 3–5 business days.

  • You will receive an email/SMS confirmation once your order has been dispatched.

 

3. Delivery Time

  • Standard delivery within India usually takes 5–10 business days after dispatch, depending on your location.

  • Delays may occur due to unforeseen circumstances such as courier delays, strikes, or natural events.

 

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on select items or promotions.

 

5. Order Tracking

  • A tracking ID will be shared via email/SMS once your order is shipped.

 

6. Non-Delivery

  • If a shipment is undeliverable due to incorrect address or recipient unavailability, reshipping costs may apply.

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